SERVICE OFFICER I

Company: Open Bank
Location: Los Angeles
Posted on: October 16, 2024

Job Description:

At Open Bank, we pride ourselves on being different and OPEN to new ideas and opportunities for our clients and employees.
We celebrate innovation, diversity, teamwork, excellence and integrity. We are an equal opportunity employer and offer competitive compensation and benefits package to recruit, retain and reward top talent. We would like to be your partner in success and happiness!
Join our TEAM - Together Everyone Achieves More Job Title: Service Officer Department: Olympic Office We are looking for a Service Officer to join our team. The Service Officer will be responsible for supervising the day-to-day sales, service, and operational efficiency of the teller, new accounts, client service areas in order to make sure that client needs are met in an efficient and professional manner and that operational quality control is in place. Employees in this position will be carrying out and implementing bank policy with respect to a sound operation and various banking regulations, such as Reg. D, E, CC, DD, Privacy Act, BSA, USA Patriot Act, OFAC, and Anti-Money Laundering Act. Key Responsibilities:

• Assist in opening new accounts for customers. (Personal & Business Checking, Saving, Money Market and CD Accounts).Including Cash Management Documentation.
• Close CD & Installment Saving Accounts, as requested by customers or at the end of term date.
• Remote Deposit, ATM Deposit and Mobile Deposit review and approve.
• Approve deposit, withdrawal and other operations-related transactions for the amount up to the authorized approval limit. In smaller branch will help process transactions. Requirements/Qualifications:
  • Minimum five years of experience in bank operations as a teller, new accounts representative, or supervisor required.
  • Must be able to work independently without constant supervision.
  • Some experience in retail sales and customer service functions a plus.
    Employee Benefits & Perks
  • Medical, Dental, & Vision: Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date.
  • Life, Accidental Death & Dismemberment, & Long-Term Disability: Open Bank pays 100% of the cost.
  • Flexible Spending Account (FSA): Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.
  • 401(k) Retirement Savings Plan: Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment.
  • Paid Time Off (PTO): Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.
  • Employee Assistance Program (EAP): The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.
  • Company Paid Lunch: Open Bank provides company paid lunch twice a week. To view current job openings, please visit Open Bank Careers Page: https://myopenbank.com/about/#

Keywords: Open Bank, San Gabriel , SERVICE OFFICER I, Other , Los Angeles, California